Legal

Privacy Policy

Effective date: 1 September 2026

AutoPostr ("AutoPostr", "we", "us" or "our") provides a SaaS social-media management and content publishing platform that allows users to connect supported social-media accounts, create and upload content, schedule posts, manage connected accounts and publish content to supported social-media platforms. This Privacy Policy explains what information AutoPostr collects, how we use it, and the choices available to users.

1. Information We Collect

AutoPostr may collect the following categories of information:

  • Name
  • Email address
  • Account and login information
  • Content uploaded or created by users
  • Images, videos and other media
  • Social-media account identifiers
  • Public profile information
  • Information received through Facebook, Instagram and Threads APIs
  • Access tokens and authentication information required to connect social accounts
  • Scheduled posts and publishing information
  • Usage, device and technical information
  • Information necessary to provide customer support and maintain the service

2. How We Use Information

AutoPostr uses information to:

  • Provide the AutoPostr service
  • Create and authenticate user accounts
  • Connect users’ social-media accounts
  • Allow users to create, upload and manage content
  • Allow users to schedule and publish content
  • Process scheduled posts
  • Manage connected social-media accounts
  • Provide analytics and other supported platform features
  • Monitor and maintain platform security
  • Detect and prevent misuse or unauthorised activity
  • Improve AutoPostr and its features
  • Provide customer support
  • Comply with applicable legal obligations

3. Meta Platforms (Facebook, Instagram and Threads)

AutoPostr integrates with Meta services, including Facebook, Instagram and Threads, through official Meta APIs. Users voluntarily authorise AutoPostr to access the information and functionality necessary to provide the social-media management and publishing features requested by the user.

AutoPostr does not request or store users’ Facebook, Instagram or Threads passwords. Authentication is performed through the official Meta authorisation flows, and AutoPostr only receives the access permissions that the user explicitly grants during that process.

AutoPostr only accesses information and functionality permitted by the authorisations and permissions granted by the user and made available through the relevant Meta APIs. If a user changes or revokes those permissions, AutoPostr will lose the corresponding access.

4. Social-Media Access Tokens

Authentication tokens and access credentials required to connect supported social-media accounts are stored securely on our infrastructure and are used only to provide functionality authorised by the user. Access to these tokens is restricted to systems and personnel that require it in order to operate the service.

5. Data Sharing and Third Parties

AutoPostr may share or process information with third-party service providers where reasonably necessary to operate and provide the service. These may include:

  • Hosting and cloud infrastructure providers
  • Database and infrastructure providers
  • Analytics providers
  • Payment processors
  • Email and communications providers
  • Social-media platforms and APIs (including Meta and other supported platforms)
  • Security and fraud-prevention providers
  • Other service providers necessary to operate AutoPostr

These providers are engaged to perform specific functions on our behalf and are expected to handle information in a manner consistent with this Privacy Policy and applicable law.

AutoPostr does not sell users’ personal information.

6. Data Retention

AutoPostr retains personal information and connected-account information only for as long as reasonably necessary to:

  • Provide the service
  • Maintain user accounts
  • Provide requested functionality
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain security and prevent abuse

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal and operational requirements.

7. Disconnecting Social-Media Accounts

Users can disconnect supported Facebook, Instagram and Threads accounts from their AutoPostr account through the account settings, where the functionality is provided.

Disconnecting a social-media account stops AutoPostr from using that connection for future authorised actions, subject to information that AutoPostr may be required or permitted to retain for legitimate or legal purposes (for example, to comply with legal obligations, prevent fraud or resolve disputes).

8. Data Deletion

Users may request deletion of their AutoPostr account and associated personal information at any time. For instructions and to submit a request, please visit our data-deletion page:

autopostr.co.uk/data-deletion

9. Security

AutoPostr uses reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No method of transmission or electronic storage is entirely risk-free, and while we work to protect user information, we cannot guarantee its absolute security.

10. Children’s Privacy

AutoPostr is not intended for children where use of the service would be prohibited by applicable law. Users must meet any minimum age requirements set by their local law and by the social-media platforms they connect through AutoPostr. If we become aware that we have collected personal information from a person who does not meet these requirements, we will take reasonable steps to delete that information.

11. International Data Transfers

AutoPostr and its service providers may process information in countries outside the user’s country of residence. Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

12. Your Privacy Rights

Depending on the user’s location and applicable law (including the UK GDPR where it applies), users may have rights such as:

  • Accessing their personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information
  • Requesting restriction of processing
  • Objecting to certain types of processing
  • Requesting data portability where applicable
  • Withdrawing consent where processing is based on consent

To exercise any of these rights, or to ask a privacy-related question, users can contact AutoPostr using the details in section 13. We may need to verify identity before responding to a request.

13. Contact

For privacy questions, data-protection requests or any other matter relating to this Privacy Policy, please contact us at:

support@autopostr.co.uk

14. Updates to This Privacy Policy

AutoPostr may update this Privacy Policy from time to time to reflect changes to the service, to our practices, or for legal, regulatory or operational reasons. The latest version will always be published at:

https://autopostr.co.uk/privacy-policy

We encourage users to review this page periodically to stay informed about how AutoPostr handles personal information.

Effective date: 1 September 2026